ONLINE PRESENCE AUDIT
What We Review
We look at the full online journey — from how customers discover your business to what makes them decide to get in touch. We assess the areas that influence trust, visibility and enquiries, then show you what is working, what could be improved and what is actually worth prioritising.
What We Review
We assess the key areas that influence how customers find, judge and contact your business online
Website
Clarity, mobile experience, speed, trust and calls to action
Google Presence
How you appear in local search and how competitive your Google presence is
Reviews
Ratings, volume, recency, responses and how you compare locally
Local Visibility
How easily potential customers can find you when searching in your area
Enquiry Journey
How simple it is to call, message, book or submit an enquiry
Competitors
Where nearby competitors are stronger and what they’re doing differently
YOUR AUDIT REPORT
What You Receive
A clear, practical report showing what’s working, what’s holding you back and what’s actually worth prioritising.
Clear findings
A straightforward assessment of the areas that matter most to how customers find and judge your business online
Priority actions
Improvements ranked by importance, so you know what to tackle first rather than being handed a long generic checklist
Competitor context
A view of how your online presence compares with relevant local competitors and where they may currently have an advantage
Practical recommendations
Specific, actionable improvements you can implement yourself or use as a brief for whoever manages your website or marketing